Support
Pick the one that sounds like you. A real person reads every message and replies within one business day.
I can’t get into my account
We moved to a new members portal. Old passwords don’t carry over, and the reset email won’t arrive if your account was never created on the new system. Create your login here and you’re in.
Create or reactivate your loginQuick answers
Short answers. If yours isn’t here, skip to the email button below.
Log out and log back in once. Still blank? Email us the address you used at purchase and we’ll attach your products to your new login.
Create your login with the email you use now, then email us the old address. We’ll move your purchases over.
Use a laptop or desktop in Chrome, clear your browser cache, then log out and back in. Still stuck? Email us the product name and we’ll send direct download links.
Every product is covered for 60 days from purchase. Email us your order number (it’s on your ClickBank receipt) and what went wrong. We handle it the same day.
Email us from the address on the account and say which subscription. We cancel it, confirm in writing, and you keep everything you already paid for.
Email us. Include your purchase email, the product, and what’s happening. One message, one reply, done.
Still stuck?
One address for everything: login help, missing products, refunds, billing. The button opens a pre-filled email so you don’t have to guess what to include.
Email supportOr write to hello [at] thetaoofbadass [dot] com
Replies come from this same address, so add it to your contacts.